Complaints Procedure

Liber8’s Complaints Procedure  

Liber8 has a comprehensive Complaints Policy which applies to complaints made against any aspect of our Counselling Service. The policy can be found here: 

If you wish to make a complaint against any other of Liber8’s services, please contact Liber8 at our head office:  

 Address:

Liber8 (Lanarkshire) Ltd.,
1 Station Road,
Blantyre,
G72 9AA.  

Tel: 01698 533 035

Complaints against Liber8 services that don’t fall under Counselling are applied to a separate Complaints Policy which you can find here:

COSCA Complaints Procedure 

COSCA has a robust Complaints Procedure: For further guidance relating to complaints, please see the COSCA Website. You can also find COSCA's Appeals Procedure here.